We have consulted/trained/coached in hundreds of SMBs over the last two decades.
Overwhelmed is a frequent destination for many owners. Nothing about running a SMB is so complicated that a reasonably intelligent human can’t figure it out. What leads to OVERWHELMED is the complexity of having to be six inches deep in 137 places, all at the same time.
SMART = Finance/Accounting, Business Planning, Engineering, Scheduling, Design, Project Management.
HEART = Inspiration, Appreciation, Serving, Communication, Collaboration, Engagement. (Check out our latest video here)
Our clients have teams filled with very SMART people. But, their organizations are frequently wrecked with dysfunction, conflict, and low engagement. The role models for SMART work are easy to find. The role models for HEART, servant leaders who inspire high levels of engagement seem to be very rare.
If you struggle with the HEART skills, we have good news: you can learn these just like Finance 101.
Read Brené Brown’s book, Dare to Lead, one of our favorites on the HEART/HARD part of leadership. Go learn from Servant Leaders in other organizations. Take one of our Managers to Leaders courses to learn and master these skills.
You are probably closer to your next breakthrough than you imagine.
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