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Xtra Mile leaders...

Have Big Vision

Your business serves a purpose bigger than just you, and it's worth growing!

Lead with Heart

It's not just about the money - it's about leaving a legacy of employee growth and customer delight.

See Potential Gaps

You know you are at the heart of the problem and the solution. So youwant to be better for your team.

Thirst for more

"I still have so much more to learn." is your mantra and you are not ashamed to ask for help.

Sound like you?

The Xtra Mile Blog

A fast muscle car soars by, operated by a teenage boy.

Fast Cars and Tornadoes

How to approach major changes in your company

Passing the Baton AND the Culture

There are many large corporations (Southwest Airlines, Chick-Fil-A, The Container Store) that intentionally built a reproducible culture; multiplying their founder’s spirit into every part of the organization. This is how it happens.

A business founder shows his daughter one of the company trucks

Earning the Right to Lead

Many successors have been watching the company evolve alongside themselves since they were young children. But if absorbing all that context made them ready to take over in adulthood and accept the heavy burdens of ownership, far fewer family businesses would be shutting down every year. -McKinsey Institute for Economic Mobility For most founders, the business IS their actual financial plan. And that reality puts massive pressure on the founder-successor relationship. If you

Meet the XM Team

President

Ross Paterson

Infantry Commander, Airborne Ranger, Leading Joint Ventures in GE, Ironman Triathlete. Ross knows about tough assignments. He is a serial entrepreneur who practices what he preaches at XM Performance as the owner of two businesses and founder of a non-profit. Ross’ passions: Strategic Focus, Leadership, Building the Right Team.

Chief Business Xcelerator

Fanni Gambero

Originally from Hungary, she answers to Fannie—but gently correct you. Her professional journey took flight in 2018 when she joined the XM team. What began as an office admin role grew into a full-time passion for Executive Assistance. Fanni launched a new service for our firm and a powerful B2B networking group, so now she serves as the Chief Business Xcelerator—sharing the impact of our work with future clients. Outside of office hours, you’ll usually find Fanni on the dance floor as a passionate ballroom and social dancer, or at home with her two wonderful children—her Son and her Moon.

Lead Leadership Coach / Trainer

Ryan Mainey

Ryan is a leadership speaker, trainer, and coach who empowers people, strengthens culture, and unlocks human performance. With a focus on preventing burnout and inspiring resilience, Ryan equips leaders with the tools and confidence to create workplaces where people thrive. His engaging approach leaves leaders inspired, prepared, and ready to make a lasting impact.

Chief Storyteller

Krystal Mechling

Krystal is XM Performance's chief storyteller and videographer, as well as the company's first hybrid EA. She holds a Bachelor's Degree in World History and is energized by serving her team from Columbus, Ohio.

TTi & EQ-360 Certified Consultant / Coach

Carmela Herrera

Carmela serves as the Training and Operations Manager at XM Performance, holding a Bachelor of Science in Electrical Engineering and a certified TTI Consultant designation. With diverse experience across corporate environments, construction, and a family-owned contracting firm, she deeply understands the small and medium-sized business (SMB) world. A mother of six grown children, Carmela is passionate about developing talent and is committed to building high-performing teams people want to join.

Administrative Business Xcelerator

Jennasey Guzman

Organizing, encouraging, and supporting are some of Jennasey's strengths. She enjoys helping her teammates shine in their passions. As a world traveler, she's been to 17 countries, ranging from South America to Asia, and does not plan on stopping anytime soon. Learning about people's cultures and their "why" helps fulfills her desire to be a life-long learner.