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Reading My Mail

A hidden microphone in your office

Reading My Mail

By: Ross Paterson

We were working with a 2nd Generation owner and the CFO of a Texas-based construction company this week. Commenting on our weekly business owner content/blog they said, ‘It’s like you have a hidden microphone in our office.’ Before the internet took over the world we might have said, ‘You’ve been reading my mail.’

XM Truth: Leading a team feels uniquely hard but most leaders face the same challenges in small/medium businesses.

The CFO correctly deduced that most of us are struggling with the exact same things. See if you recognize any of these in your business:

  1. Masterful, highly experienced technical experts are struggling with the soft skills and leadership tools they need to lead bigger teams in a growing company.
  2. The market you serve is expanding rapidly in demand and your customers are asking for more. However, finding, onboarding, and retaining new/skilled talent is overwhelmingly difficult.
  3. Planning and communication routines need to evolve in your larger business, but you don’t have a proven model to follow. Inefficiency and rework are killing profitability.
  4. The culture that accelerated your start-up is getting watered down and neglected as the team grows. Owning the business isn’t as fun as it used to be.

We don’t have a microphone in your office. We have been solving these problems for SMB owners just like you for the last 15 years. You are closer to your next breakthrough than you imagine. You know who to call.

Join XM Talent Pros’ webinar to learn efficient hiring practices and how to keep new employees engaged long-term.