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Every business owner gets stuck.

We help small & medium business owners build the
SYSTEMS, LEADERSHIP, and STRATEGY to scale, without carrying it all yourself.

You're at a sticking point, but you don't know the path forward... yet.

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Another Tuesday afternoon passes and your team fumbles a conversation with one of your best clients.

You've talked about how to help customers with their issues at least 20 times this year, and they still aren't hitting the mark. 

Why don't they get it?? 

Stop doing the same things over and over and expecting different results. 

Get new perspective.

Where are you currently stuck?

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Underwhelming Team

Performance

Your team is struggling to meet the expectations you have and they agreed to.

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Turbulence

at the Top

You and your leadership team are not seeing eye to eye and something needs to change.

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No Clear

Path Forward

Current people and processes have gotten you this far, but what do we need to do next?

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Not Enough

Revenue

Growing anything takes cash. Whether you are struggling to make ends meet are need revenue to reach the next stage.

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Xtra Mile leaders...

Have Big Vision

Your business serves a purpose bigger than just you, and it's worth growing!

Lead with Heart

It's not just about the money - it's about leaving a legacy of employee growth and customer delight.

See Potential Gaps

You know you are at the heart of the problem and the solution. So youwant to be better for your team.

Thirst for more

"I still have so much more to learn." is your mantra and you are not ashamed to ask for help.

Sound like you?

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Kill your performance busters

Ready for your next step?

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The path to success in the workplace requires the leader to share strategic clarity, put the right team in place, and move from owner/operator to the CEO role.

Trusted by:

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Client Examples

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Construction

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Manufacturing

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Professional Services

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Medical

The Xtra Mile Blog

Upcoming Events

Come join us at an upcoming event to upgrade your leadership toolbox.

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Image by Priscilla Du Preez 🇨🇦
“We are continually hammering home our company's mission with the team. Without you and your team’s guidance, we would not have the foresight to spend time doing this work.” 

Kevin Schneider, Revo Taxpayer Advocacy

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Meet the XM Team

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President

Ross Paterson

Infantry Commander, Airborne Ranger, Leading Joint Ventures in GE, Ironman Triathlete. Ross knows about tough assignments. He is a serial entrepreneur who practices what he preaches at XM Performance as the owner of two businesses and founder of a non-profit. Ross’ passions: Strategic Focus, Leadership, Building the Right Team.

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Chief Business Xcelerator

Fanni Gambero

Originally from Hungary, she answers to Fannie—but gently correct you. Her professional journey took flight in 2018 when she joined the XM team. What began as an office admin role grew into a full-time passion for Executive Assistance. Fanni launched a new service for our firm and a powerful B2B networking group, so now she serves as the Chief Business Xcelerator—sharing the impact of our work with future clients. Outside of office hours, you’ll usually find Fanni on the dance floor as a passionate ballroom and social dancer, or at home with her two wonderful children—her Son and her Moon.

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Lead Leadership Coach / Trainer

Ryan Mainey

Ryan is a leadership speaker, trainer, and coach who empowers people, strengthens culture, and unlocks human performance. With a focus on preventing burnout and inspiring resilience, Ryan equips leaders with the tools and confidence to create workplaces where people thrive. His engaging approach leaves leaders inspired, prepared, and ready to make a lasting impact.

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Chief Storyteller

Krystal Mechling

Krystal is XM Performance's chief storyteller and videographer, as well as the company's first hybrid EA. She holds a Bachelor's Degree in World History and is energized by serving her team from Columbus, Ohio.

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TTi & EQ-360 Certified Consultant / Coach

Carmela Herrera

Carmela serves as the Training and Operations Manager at XM Performance, holding a Bachelor of Science in Electrical Engineering and a certified TTI Consultant designation. With diverse experience across corporate environments, construction, and a family-owned contracting firm, she deeply understands the small and medium-sized business (SMB) world. A mother of six grown children, Carmela is passionate about developing talent and is committed to building high-performing teams people want to join.

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Administrative Business Xcelerator

Angie Rempe

Angie dedicated her career to local school district administration, where she is known for her initiative and commitment to empowering others. A resident of North Richland Hills with her husband Mike, she is a proud mother of four Tarleton State University graduates and a grandmother of five. She finds her greatest joy in family and time spent outdoors on the lake.

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