Business Owners will often tell us that their employees “don’t care as much about the business as I (the owner) care about it.” The underlying issue to this statement is employee performance. Our experience with hundreds of business owners has revealed that poor performance is usually a mix of three distinct problems.
- Wrong employee, or right employee in the wrong role
- No job descriptions, lack of written expectations or processes
- Poor Leadership; no vision, weak delegation, ineffective communication
XM Truth: Employees will care as much about the business as we lead and inspire them to care.
If your employees ‘don’t care’ enough, start working on these today. We have some excellent tools and resources to streamline this process. Let us know if you need help.